Shipping Details

Packaging Details

All orders from TENGA Store Europe will be shipped out in a discreet brown box as shown below.

No TENGA branding or logo will be visible on the box itself. The return addressee on the packing slip will be shown as "TENGA Europe GmbH."

Brown Shipping Box Example

 

SHIPPING DETAILS

TENGA Store Europe offers shipping across Europe!

All orders will be sent out from our warehouse in Hamburg, Germany with DHL's International Premium courier service as standard across 6 zones. Orders are sent out on the same day (shipped by 17:00 CET) if the order is received before 11:00 CET Monday ~ Friday. Otherwise, it will be shipped the next working day.

Please find your country/region below to find your Shipping Zone.

Zone 1 - Germany

Zone 2 - Netherlands

Zone 3 - France, Great Britain, Spain

Zone 4 - Andorra, Austria, Belgium, Czechia (Czech Republic), Denmark, Hungary, Italy, Luxembourg, Monaco, Poland, San Marino, Slovakia, Slovenia, Sweden, Holy See (Vatican City)

Zone 5 - Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Malta, Portugal, Romania

Zone 6 - Albania, Belarus, Bosnia & Herzegovina, Iceland, Liechtenstein, Macedonia, Moldova, Montenegro, Norway, Serbia, Switzerland, Ukraine

 

We provide Free Shipping (applied on checkout) for orders over:

Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6
€48.00 €60.00 €60.00 €75.00 €100.00 €150.00

 

 

If your order does not qualify for Free Shipping, please take note of the Shipping Costs for your Shipping Zone. These will be added to your order at the checkout.

Package Weight Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6
0-1 kg €3.00 €4.70 €6.66 €9.85 €10.05 €13.50
1-2 kg €3.40 €4.90 €7.03 €10.40 €10.70 €15.00
2-3 kg €3.70 €5.10 €7.40 €10.95 €11.35 €16.50
3-4 kg €4.40 €5.30 €7.77 €11.50 €12.00 €18.00
4-5 kg €4.40 €5.50 €8.14 €12.05 €12.65 €19.50

 

 

For any questions regarding shipment to your region, contact us here